How We Are Different

Listed below are several of the qualities that make our agency unique. Without these, most agencies are unable to fully protect their customers.

Consistent Customer Service

Have you ever been surprised by your insurance agent because they didn't do what you expected, or you were never told what to expect at all? Our policy is “No Surprises.” From day one you will know exactly what to expect from us, and you will know everything you need to take care of your insurance needs quick & easy. We say what we do and do what we say.

Secure Communication

The Gramm-Leach-Bliley Act was signed by former President Clinton in 1999 and made fully effective on July 1, 2001. GLBA requires financial institutions (including banks, brokerage firms, insurance companies, and tax preparation firms), as well as all of their business partners and contractors, to protect the private financial information that passes through their enterprises.

What does that mean for you? Consider emails as an example. Email is actually not a secure form of communication. That means that hackers and malicious programs can actually break into and read the content of your emails. Most insurance agencies have no problem sending sensitive data over email, including your social security number and other private information. This practice puts you at risk.

That is why we offer a secure online system for you to communicate with us. By using our site, we will not only keep your data secure but also help you work more efficiently.

This is just one example of how we will do whatever it takes to carefully protect your data. To learn more about the technology and procedures we have in place for your protection, simply contact us.

24/7 Customer Service **Coming Soon!**

You expect friendly service from any business that you work with. We go beyond friendly employees to provide you with the service you need, when you need it.

We recognize that it can be a hassle to make a phone call every time you have a question about your insurance or need to make a change. Worse yet is sitting on hold or playing voicemail tag for days and weeks on end. That's why we have provided this easy-to-use website for all your insurance needs.

Never worry again about the status of your insurance. When you log in to this site, you will see the exact status of every request you have sent us. It is also a convenient place to keep all of your insurance documentation—no more paper clutter!

Stress-free and on your own schedule—that's an insurance experience we can all enjoy!

Enjoyable Experience

When people talk about our agency, we want them talk about how enjoyable it is to do business with us. We want them to talk more about their relationship with us, and how caring we are more than how well we provide customer service. We want them to say they have never done business with an agency quite like us.

This is our vision for you and how we want you to feel about working with our unique agency.

Protection Reviews

Today, life changes in a heartbeat. Without regular reviews of your insurance program, it is possible for gaps to form. The result can be disastrous for a family or for a business.

We go far beyond excellent customer service to a new level. Because of our focus, technology, and business-culture we are able to spend more time than many agencies on working with you to help you understand your insurance program and to help you tailor it to meet your individual needs. A very important part of this process is an annual review of your program. This review only takes a few minutes and will help you to feel more confident throughout the year so that you can focus on the things that are most important.

 

Please remember this is only a very brief discussion on the above items. In order for our agency to make an accurate assessment of your insurance risk and needs, whether that is home, auto, farm and ranch, commercial coverage, work comp., life, health, etc, you will need to have a meeting with someone in our office to further discuss your insurance needs. Please remember coverage cannot be bound or modified via voice mail.

Insurance Services

 

Request a Quote

To have us provide a quote for any of these services, please call us directly at (406) 586-6230 or use the online quote request form and we will get right back with you.

 

Contact Us

Phone: (406) 586-6230, Toll Free: (800) 815-6230
- Art, Owner
- Aurelia for Commercial lines
- Leslie for Personal Lines

 

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